77bn's Privacy Policy

1 What Information We Collect

77bn may collect certain personal information from you in order to operate its services properly. This information is divided into two main categories — information you provide directly and information collected automatically.

1.1 Information You Provide

During account registration and the verification process, we collect the following information:

• Full name, date of birth, and national identity card details (for identity verification)
• Email address and mobile phone number
• Residential address
• bKash, Nagad, Rocket, Upay, or bank account details (for payment processing)
• The content of communications you provide in support chat

1.2 Automatically Collected Information

When you browse our site, certain information is collected automatically:

• IP address and geographic location (general)
• Device type, operating system, and browser information
• Time spent on the site, pages visited, and click patterns
• Cookies and session tokens (details in Section 7)
• Transaction history and gaming activity logs

2 Purpose of Information Use

77bn uses your information only for legitimate and necessary purposes. We process your personal information for the following reasons:

• Account management: To complete registration, login, and account verification.
• Identity verification: To prevent fraud and verify user age (ensuring 21+).
• Payment processing: To securely complete deposit and withdrawal transactions.
• Customer support: To respond to your questions, complaints, and assistance requests.
• Platform improvement: To analyze user experience and improve services.
• Responsible gaming: To identify unusual gaming behavior and provide necessary support.
• Legal obligations: To comply with applicable laws and regulations.

We will not use your information beyond the purposes stated above. Your information will not be sold to third parties or used for marketing without your consent.

3 Data Storage and Protection

77bn applies industry-standard security measures to protect your personal information. The key elements of our security framework are described below:

3.1 Technical Protection

• All communications are secured through SSL/TLS encryption.
• Payment information is stored in encrypted form.
• Firewall and intrusion detection systems are active at the server level.
• Regular security audits are conducted.

3.2 Organizational Protection

• Only authorized personnel have access to personal information.
• All staff are trained on data confidentiality.
• Third-party service providers are bound by contractual confidentiality terms.

3.3 Data Retention Period

We retain your information only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal obligations. Once that period has passed, the information is securely deleted or anonymized.

4 Sharing Information with Third Parties

77bn does not sell your personal information. However, in limited circumstances, information may be shared with trusted third parties:

• Payment partners: Information necessary to complete transactions with bKash, Nagad, Rocket, Upay, and banking services.
• Identity verification services: As part of fraud prevention and the KYC process.
• Technology service providers: For platform operation and hosting services, under confidentiality agreements.
• Legal obligations: To comply with court orders, legitimate requests from government authorities, or applicable legal requirements.

All third-party service providers are bound by confidentiality agreements and may not use your information for any other purpose.

5 Your Rights

You have the following rights regarding your personal information:

5.1 Right of Access

You may request a copy of the personal information stored in your account at any time through our support team.

5.2 Right to Correction

If there are any errors or inaccuracies in your information, please request a correction through our live chat or email. We will make the correction within a reasonable timeframe after verification.

5.3 Right to Deletion

In certain circumstances you may request the deletion of your personal information. However, if there are legal obligations, ongoing disputes, or an account balance, complete deletion may not be immediately possible.

5.4 Opting Out of Marketing Communications

You may stop receiving promotional messages at any time. Important service-related notifications will, however, continue to be sent.

6 Minor Users and Age Verification

77bn is a platform exclusively for adults. Our services are available only to users who are 21 years of age or older.

We maintain an age verification process during registration. If we become aware that a user is under 21, their account will be closed immediately and the associated information will be deleted.

We do not knowingly collect any personal information from minors.

7 Cookies and Tracking Technology

77bn uses cookies to improve user experience and ensure the proper functioning of the platform.

7.1 Types of Cookies

• Essential cookies: Necessary for maintaining login sessions and the core functionality of the platform.
• Performance cookies: For analyzing page loading speed and user navigation patterns.
• Preference cookies: To remember your language and interface preferences.

7.2 Cookie Controls

You can control or disable cookies from your browser settings. Please note that disabling essential cookies may limit certain platform functionality.

8 International Data Transfers

Our servers and data processing facilities may be located in various countries. When your information is transferred outside Bangladesh, we ensure that:

• Adequate data protection laws apply in the destination country, or
• The receiving party is contractually obligated to provide equivalent protection.

All international transfers are completed via SSL encryption and secure protocols.

9 Responsible Gaming and Data Protection

77bn places the highest importance on responsible gaming. We use information related to your gaming activity for the following purposes:

• To identify unusual betting patterns or potential signs of addiction.
• To provide the option to set voluntary limits or take an account break when needed.
• To provide relevant support resources.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Policy Changes and Updates

77bn reserves the right to amend this Privacy Policy as needed. For significant changes:

• The updated policy will be published on this page and the "Last updated" date will be changed.
• For important changes, we may send a notification to your registered email.
• Continued use of the platform after an update means you are considered to have agreed to the revised policy.

We recommend that you review this policy regularly to stay informed about the latest information.

11 Links to Other Websites

Our platform may contain links to third-party websites (such as payment gateway partners). The privacy practices of these external sites are not under our control. We recommend that you read their own privacy policies when visiting third-party sites.

12 Contact and Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us: